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Elfi guarantees full refunds in just two simple steps. Refund requests can be made at any time within 180 days of purchase, and there’s no need to give a reason – all we require is that you send over completed withdrawal of contract, and Elfi will send your money back. No tricks or hidden Ts & Cs.

Place your order and make the payment to receive the video to your email at 19:09 *
* applies to Super Express Delivery

Child-Friendly Certification

“Elfi videos bring joy and wonderful memories to the whole family. They give the youngest members an opportunity to feel seen and accepted just as they are, while also boosting their self-confidence.” Ewa Brożyna, psychologist,
certified Gestalt psychotherapist

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories, which you can read below. Those reviews are 100% real, unedited, and added by our clients. They really warm our hearts.

4.1 out of 258 reviews on

4.9 out of 62 697 reviews on

4.5 out of 10 reviews on

Thank you!

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Your feedback (62 697):

Incredible creation and my kids loved… Incredible creation and my kids loved every second of it. They’ve gotten used to it each year now that they look forward to Santa’s message before going to bed on Christmas Eve. Such a magical moment with my kids thanks to Elfi.

Benny Wright

Elfi’s response: Thank you so much for your lovely words Benny!

Merry Christmas! Elfi

Magical Magical. I wasn’t expecting much after seeing it on a sponsored ad last minute on Xmas Eve but gave it a go and it far exceeded my expectations. Very customisable and personalised with lots of options to choose from. My children were enthralled. The video was great quality and created a lovely experience. I used the express service as it was already 5.30pm of Xmas Eve and I needed it before my children were going to bed and it was ready within the time frame specified. My children loved it and their reactions were priceless. Would use again.

trustpilot1

Elfi’s response: Thank you so much for your kind words!

Merry Christmas! Elfi

Turn around time & quality were… Turn around time & quality were incredible

Danielle cuomo

Elfi’s response: Thanks Danielle!

Merry Christmas! Elfi

I do this every year for my three… I do this every year for my three grandchildren. Having more new Santa videos would be good since I am running out of with three of them each year

Bert Pearsall

Elfi’s response: Thanks for the feedback Bert.

Merry Christmas! Elfi

Amazing video Amazing video! My daughter is 9, doubting santa and this video instilled a whole new belief for her. I've used other companies before but this is the first time I was able to make so many personalization. Highly recommended

Sabrina

Elfi’s response: Thank you so much Sabrina!

Merry Christmas! Elfi

The magical surprise … I was amazed on the details of the video. It was so magical and brighten my day when I saw my son’s face when he watched the video. His whole face lightened up and the special moment of when he heard Santa said his name it was worth the price. Thank you for this amazing video. Even as parents it made us feel special too. I wish this was out when I was a young girl.

Alicia Ortiz

Elfi’s response: Thank you so much for your lovely words Alicia!

Merry Christmas! Elfi

Will buy every year! Excellent! I was expecting a short video and I go a whole Christmas movie with my kids on it! Nothing can beat that! Perfectttttttt

Francis

Elfi’s response: Thank you so much Francis!

Merry Christmas! Elfi

Loved it Loved it! We use this service every year!

Taylor April

Elfi’s response: Thank you so much Taylor.

Merry Christmas! Elfi

Very well done production Very well done production. The options to select for Santa to say were quite diverse and captured our children so well. The call at the end was a nice touch too!

Rhea Sancassani

Elfi’s response: Thank you so much for your kind words Rhea!

Merry Christmas! Elfi

Just, wow. Holy moly, was this ever a treat! Honestly I wasn't expecting much, just a couple of minutes of stock footage with the odd AI sentence thrown in but my god was I pleasantly surprised with the results. It was SO much better than I was expecting and gave my family (3 kids, 2, 4 and 7) that Christmas magic in a way I never could alone. The sheer joy, awe, wonder and excitement on my children's faces made this video worth every single penny and has created memories that will last a lifetime. Seriously thank you so much to the team at Elfi for the incredible work and product they have created here, sincerely one of the best purchases I have ever made - also an excellent example of a positive use of AI. If I could give this 100 stars I would.

Ben

Elfi’s response: Thanks Ben.

Merry Christmas! Elfi

My kids love this beautiful and magical… My kids love this beautiful and magical video❤️ Thank you so much for this magic!

Kate

Elfi’s response: Thank you so much for your kind words Kate!

Merry Christmas! Elfi

My children LOVED it! My girls loved it! The funny part was that step-dad didn’t have any other option and how Santa says “he’s such a great guy” made them giggle. You’re able to choose the option in what you want Santa to say and it veers to the little points of “hey I know you!”. It was cute, playful, and fun to watch my children enjoy 😊

Delissa Nobriga

Elfi’s response: Thank you so much Delissa for your lovely words!

Merry Christmas! Elfi

Thank you so much for creating such a… Thank you so much for creating such a magical experience! The video was incredibly sweet and truly felt like a real Christmas fairy tale. The quality of the video was excellent, very clear and professional, and I really appreciated that the video was long and detailed — it made it even more special for my child. The only suggestion I would have is to allow more flexibility when creating the video — for example, the ability to upload more photos and add more personalized information about the child in a free-form way, rather than choosing only from preset options. Overall, we absolutely loved the video. Thank you again for gifting our family such a beautiful and memorable holiday moment!

Zalina Husainova

Elfi’s response: Thank you so much Zalina for your kind words and feedback!

Merry Christmas! Elfi

This is the best gift to send children This is the best gift to send children. Every year the movie is different and when you put pictures, you can see them growing up. The children love it!!

Franceen Browman

Elfi’s response: Thanks Franceen!

Merry Christmas! Elfi

this was so cute this was so cute! my 3 year old son absolutely loved it. it was easy to order and they got it back to me within the hour! thanks so much ill be doing this again next year.

Katelynn Moreno

Elfi’s response: Thank you so much Katelynn!

Merry Christmas! Elfi

This is my fifth year getting a video… This is my fifth year getting a video for my son. For the last three years he asks if Santa sent his message. Live your product and have told all my friends and coworker many of whom now order for their children.

Sean Goddard

Elfi’s response: Thank you so much, Sean, for being part of your Christmas tradition!

Merry Christmas! Elfi

Loved this video Loved this video! Recommend to everyone! It came really quick( within the same day)

Jenni Susen-lawonn

Elfi’s response: Thank you so much Jenni Susen!

Merry Christmas! Elfi

The quality of the product is…Outstanding. The quality of the product is outstanding.

Tim Raymond

Elfi’s response: Thank you so much, Tim, for your kind words!

Merry Christmas! Elfi

I understand the fear BUT this is a great choice! I didn't think this would be the quality that it is. They do a perfect job of making the add ons blend into the story. Well worth the cost!

Fred

Elfi’s response: Thank you so much for your words Fred!

Merry Christmas! Elfi

Kids loved it Kids loved it. about 10 minute video.

Michael Lupola

Elfi’s response: Thanks Michael.

Merry Christmas! Elfi

It was the most amazing experience It was the most amazing experience, my son was so happy and we had happy tears. It blew me away to be honest I was so impressed by how easy it was to make.

Susanne Ball

Elfi’s response: Thank you so much for your lovely words Susanne!

Merry Christmas! Elfi

that was amazing personalized video… that was amazing personalized video from santa claus:)

Molly Torsvik

Elfi’s response: Thanks Molly.

Merry Christmas! Elfi

It was really great🤩👍🏻 It was really great🤩👍🏻

Molly Ann

Elfi’s response: Thanks Molly!

Merry Christmas! Elfi

it was really great personalized video… it was really great personalized video ever:)

Molly Torsvik

Elfi’s response: Thanks Molly!

Merry Christmas! Elfi

100% recommend purchasing 100% recommend purchasing. The video is amazing. The pronunciation of the children’s names was perfect. They absolutely love it! I paid for the 2 hour turn around and had the video in my e-mail in just over an hour. You will not be disappointed!

Zac

Elfi’s response: Thank you so much for your words Zac!

Merry Christmas! Elfi

Had a teary eye while watching the… Had a teary eye while watching the video. Surprised it was 10 minutes long! Really lovely Christmas story, definitely gives you a warmth in heart ❤️🎅

Kristiāna

Elfi’s response: Thank you so much for your lovely words Kristiāna!

Merry Christmas! Elfi

It was a beautiful video It was a beautiful video. Seeing the joy on my son’s face was priceless. Well put together video.

Justine Guzman

Elfi’s response: Thank you so much Justine!

Merry Christmas! Elfi

The best The best gift for my girls

Ana Shahu

Elfi’s response: Thanks Ana!

Merry Christmas! Elfi

Great surprise! My 4 year old was so happy to see her Santa video message! Her eyes were so surprised and she have the biggest smile!!! I love seeing her face glow!!!

Red Need

Elfi’s response: Thanks Red!

Merry Christmas! Elfi

Oh my!!!! Oh my! My kids are 9 and 10 and they say they don't believe in Santa. Guess what? Even my mom believes in him now! Thank you so much for whoever created this! I cannot wait for next year to purchase again! It would be nice to have an option to do this for my husband lol. He loved it! We almost cried!!!

Olivia Vences

Elfi’s response: Thank you so much for your kind words Olivia!

Merry Christmas! Elfi

This was so great This was so great! Excellent customer service and very well done. My daughter loved it

Jaymes

Absolutely thrilled I am absolutely thrilled with Elfi! This is our second year using it, and it did not disappoint. The children were beyond excited to see Santa's personalized video message, and their faces lit up with joy as they watched. They loved every minute of it and were beaming with delight afterwards. The experience was truly magical for them, and it's become a special holiday tradition that we look forward to every year. The quality of the video is top-notch, and the personalization makes it feel extra special. I'm so pleased to have found this, and I highly recommend it to anyone looking to create a magical holiday experience for their children. We can't wait to do it again next year!

Rose Karlewicz

Incredible video and detail!! The level of personalization is unmatched by any other company! Elfi is the ultimate personalized Santa video company out there!! We create one for our kids every year and it is the highlight of our Christmas Eve celebration every single time. Worth every penny!

Haley Brnjilovic

Foi incrível Foi incrível, as crianças ficaram encantadas 😍

Ana Paula Saburi de Oliveira

What a fun and exciting way to… What a fun and exciting way to celebrate the Christmas experience with my little girls. The production was fun and high quality! The delivery was quick. And the program was able to pronounce their unique names. I highly recommend and will do this every year!

Millie

It’s absolutely great It’s absolutely great, my son loved it! After we watched it through the link he also got phone call from Santa :) highly recommended

Martyna Niedzielska

I loved my video it was so beautiful I… I loved my video it was so beautiful I also loved the fact that you let me edit multiple times I will definitely be ordering another video

Lynette

Love, love, love!! Find a Groupon so it’s affordable! I purchased on a Groupon so the price was perfect! I also LOVE the fact that you can go back and make changes to your video if something wasn’t right. Love, love, love this and will order every year if I can find a Groupon or other discount!!!

APRIL

Best present for children by far! Great videos and easy to make. Good company to deal with. I sent them to so many of my friends and family. The children think they are in a movie!

Franceen Browman

Expertly Acted Video! Very expertly acted video. Being able to implement and include photos is a huge plus and makes it just amazing to my granddaughter!

Beach Comber

Incredible!!! Incredible!!! My sons were in pleasant shock! You created Christmas miracle for them! Thank you! It worths every penny!!!!

Vasyl Pupkin

The best gift I have ever given my grandson The best gift I have ever given my grandson! His eyes lit up! Santa looks sooo perfect and the story was fantastic! The best $30 ever spent! Thank you!

Maria

everyone has to be a good people to be on nice list thanks you so much for a wonderful santa claus send me a nice things to me. with certificate nice child. postcard and stickers. what a great christmas gift ever:)

Molly Torsvik

Soo amazing my daughter loves it! Soo amazing my daughter loves it!! She now always listen to me and behave to me cos of santa. She really believe now santa is real. She now waiting for gifts from santa gift on video. Thank you so much you made her Christmas magical!,

Mad Dison

Love it tooo much Love it tooo much. Well edited, Santa's voice, everything was wonderful Thank you! 😊

Marianela Lozada

Awesome experience Awesome experience. Can't wait to do it again next year for our kids.

Benny Wright

Everything perfect Everything perfect! Thank you and Happy New Year to all of you!

Lefteris Koulalis

Creating great memories! I have purchased six videos with Santa from Elfi starting in 2017 and look foward to adding more in the future! While the videos are great, its the gift of creating Christmas memories for my grandsons to enjoy for years to come that is most important to me. Long after they have forgotten the toys they received they will have these videos from Santa! The production value and the opportunity to personalize them for each child is wonderful. My only concern is running out of new videos to use. While the technology used today is quite good, I would love to see how much better these could be with a good AI program! Thank you so much for making these possible. I can imagine my grandsons watching these with their children one day!

Steve Butler

Great video Great video! The kids were excited watching and listening to Santa's advice.

alexi bechara

Love my ornament Love my ornament. My dog came out perfect! I can use it as a keychain..

Angela

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