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Letter from Santa

Bring Christmas joy with a real paper letter with a gold seal from Santa Claus himself!
What do you get?
  • Gold seal
  • The recipient’s name included
  • 28 ready-to-use templates
  • A full list of contents
  • Hand-made add-ons
  • Worldwide shipping
  • The letter is delivered within 20 days
Now $7.99
Before $10.39
Limited time offer:
 
Diploma
Postcard Sticker
GOLD envelope
* Only in the GOLD version

How to order?

 1
 Edit your letter’s content
 2
 Add the recipient’s name at the beginning
 (e.g. Dear Katie)
 3
 Add something personal at the end of the letter
 Not sure what to write?
or

Buy a voucher
...and personalise your letter any time you wish

Buy as a voucher

...and personalise your letter any time you wish

Shipping
It’s too late to order a letter for this season now. We invite you to join us in less than a year.
Characters remaining: 1950
Preview
Scroll down
Letter versions
New 2023
contents of standard letter
BESTSELLER contents of gold letter
click and see the description
2. Choose letter version:
Support the Foundation 
Select the type of your letter
3. Recipient’s details:
Santa will send a letter to this address.
This data will also appear on the envelope for the child. You will enter your data in the next step.
 
Santa will send a letter to this address.
This data will also appear on the envelope for the child. You will enter your data in the next step.
Type in name!
Put a surname!
Provide house number, street name!
Type in the code!
Put a city!
Choose your country!
 
Your data is safe
Write your e-mail address!
 
Done!
It’s too late to order a letter for this season now. We invite you to join us in less than a year.
It’s too late to order a letter for this season now. We invite you to join us in less than a year.
Questions? Check the answers.
You have 180 days
to get a full refund
Buy freely and return any time. No questions asked. ? Elfi guarantees full refunds in just two simple steps. Refund requests can be made at any time within 180 days of purchase, and there’s no need to give a reason – all we require is that you send over completed withdrawal of contract, and Elfi will send your money back. No tricks or hidden Ts & Cs.

Buy freely and return any time. No questions asked.

Delivery within 20 days Shipping by priority mail. ? Your letter will be shipped by traditional postal service via priority mail.

Shipping by priority mail.

4.9 / 5 55 537 satisfied customers and counting

55 537 satisfied customers and counting

The crazy team led by:
@bubulinka_pl
Why is it worth it?
  • Customize the letter (child's name, PS.)
  • Easy personalization – it takes up to 5 minutes
  • Educational message
  • Christmas joy for the whole family
  • Safe orders without leaving the house
  • Priced right with a 180-day guarantee
What exactly can you expect?
  • A real, paper letter you'll personalize yourself
  • The letter is delivered by traditional post
  • A metallic, Christmas-themed C5 envelope (16x22cm)
  • The letter can be addressed directly to your child
  • Gold seal
  • Personalized accessories (diploma, sticker) in the Gold version
  • A 180-day guarantee - unforgettable emotions or your money back
Proud and happy Franek
photo by: @mom_lifestyle
Spread happiness and help others

Create a letter and support the Hope and Homes for Children Foundation. Even the smallest donation signifies your invaluable support.

Comments

Super-quick deliveries are our forte
Lots of joy for the little one, and the whole family too!
The children were moved, the parents were delighted
An instruction from Santa is no joke
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mamisia_ija
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kasia_satala
pati_on_insta
mama_spzoo
rzeczywistosc_matki_polki
brajanusz
mommy_m_i_
eleonorasucci_
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odnova.net.blog
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_katrin_ka
dicasdagravidinha
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moniquerafaelalazzari
niezwyklamatka
bibi_i_jej_swiat
180-day refunds

Santa has no doubt that a letter from him will bring you and your loved ones lots of joy. However, if you change your mind, you have 180 days to return it, free of charge – no fuss, no hidden catches.

FAQ
When will my letter arrive?

Your letter should reach you within 10-14 days from receipt of payment. After that time, please check your inbox or login to your account to see the shipping status.
You’ll get an email from us with confirmation as soon as it’s posted – if you haven’t received after that time, let us know via email.

Can the letter be sent overseas?

Yes, we post letters all over the world. When you place your order, just select the country where you wish your letter to be posted. Of course, additional costs will be added if you’re posting abroad (full details are listed in our Shipping section).

Can I order one joint letter for two children (or more) or for an entire school year?

While we don’t offer a group-message template, you’re welcome to change the content of the letter yourself and send it to several addresses.

What exactly will I receive when I order a letter from Santa?

You’ll get a personalised letter from Santa Claus himself, addressed directly to the specified recipient. The letter is printed on thick decorative paper with an original graphic design, along with Santa’s distinctive golden stamp. It’s all enclosed in a festive Christmas envelope adorned with Polish post office stamps.

Why hasn’t my letter arrived yet?

If, after 10 days from receipt of payment, your letter still hasn’t arrived, please get in touch. You should get a confirmation email, but any delays might be due to:
a) The date of payment confirmation – different banks process payments differently, so the date of funds transferred might differ from the day you settled the bill.
b) Your payment was declined. Please check your payment status in your account.
c) Missing data – if there are missing fields in the information you entered, we might not be able to send your letter. We’ll do our best to contact you by email or phone if that’s the case.
d) The Polish post office let us down – Get in touch and we’ll be sure to send the letter again at no additional cost

Will my letter arrive before Christmas?

We accept orders up to the 14th of December to ensure that all letters arrive on time. If you want the recipient to get their letter by the 6th of December, please place your order before the 28th of November.

Has my order been accepted?

As soon as your order has been placed, we will send you an email with confirmation. This means that the order has been accepted. You can also check your order status on your account.

Has my payment reached your account?

As soon as your payment has been received, we will send you an email with payment confirmation. You can also check payment statuses on your account.

Can I change the letter after placing the order?

Yes. All of your letter’s content can be edited via your account but only before we confirm your payment. After that, your letter will be printed by our elves, put into an envelope, and we won’t be able to make any changes.

Can the letter be returned?

Yes. If the recipient of Santa’s letter is not completely delighted, you’ll have 180 days from receipt of payment to return the letter and get your money back. The refund will be processed no later than 14 days from when we receive your returned letter.

 

Download and fill in a withdrawal of contract. Send a scan of it to [email protected] or via post office to:

Elfi

House A, 1st floor

Edisonstraße 63

Berlin, 12459, Germany

Is my personal data safe?

Yes. The safety of your personal data is one of our top priorities. We don’t sell or use your data for any purpose other than those specified in our complete terms and conditions. Your data is highly protected and used only to prepare your order – in fact, not even our staff has access to such data. As a rule they do not check the content of your letter(s), and would only do so at your request eg: to remove grammatical mistakes.

Where are the letters posted from?

All letters, with the consent of Santa Claus, are posted from Warsaw so that they can reach their addressees around the world and on other continents even faster.

Why does the letter have no tracking number?

All letters are our priority. However, due to technical issues, we do not offer letters to be sent priority, which means that your letter won’t have a tracking number. We cooperate with the Polish Post Office, which guarantees us on-time delivery.

What is the total cost of the letter?

All prices are shown next to their respective letters. Shipping costs vary depending on destination. Please find full details on our Price List.



Payment


Complaints and returns

Amaze your child, your nieces and nephews, your colleagues, your friends and your loved ones with the unique gift of a personalized letter from Santa Claus himself.

So whether you’re looking to thrill a young child or amuse a grown-up, these fun Lapland letters will make for a memorable Christmas.

For a long time we’ve had special access to Santa, making us just the elves to provide you with a personalized letter. 

We can even make a unique personalized video from Mr Claus, to really bring Christmas to life.

So why not spread some love and happiness this year, courtesy of Santa Claus himself.

How do I create a letter?

Once you’ve selected one of our templates, you can edit it freely by typing as normal – add a note at the end, or even delete everything and start from scratch. Please note: the letter template doesn’t accommodate copy-pasting from elsewhere on your computer, and must be typed directly.

Our tips:

1) Include a compliment from a teacher:
e.g. Miss Gale told me how well you’re doing at school.
2) Mention a favourite activity:
e.g. I see your football skill are really coming along!
3) Mention a holiday or recent trip:
e.g. I heard you visited the seaside this year, and that you loved playing in the waves.
Buy now. Personalise or give as a gift anytime.
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