You are using an outdated browser. Please upgrade your browser to improve your experience.

Pricing

We wish all our Christmas messages were for free so they could reach all children around the world. Maybe one day that will happen!
Have a great time here!

Scroll down to see more ›››

Letter	Standard letter	Gold letter	Shipping to any place in the world
Letter from Santa	$999 $10.99	$1199 $13.19	$160

Video	Single	Joint	Shipping
Video from Santa	$1299 $14.29	$1499 $16.49	Free
Video for grown-up	$999 $10.99		Free

Quality video
Standard	Free
Full HD	$5
4K	$10

Delivery video
Standard 24h	Free
Express 6h	$5
Super Express 2h	$10

Letter Letter from Santa
Standard letter	$999 $10.99
Gold letter	$1199 $13.19
Shipping to any place in the world	$160
Video Video from Santa
Single	$1299 $14.29
For siblings	$1499 $16.49
For grown ups	$999 $10.99
Shipping	Free
Quality video
Standard	Free
Full HD	$5
4K	$10
Delivery video
Standard 24h	Free
Express 6h	$5
Super Express 2h	$10

Any questions? Contact the elves

Order hereStart here

Reviews

4.0 of 22 reviews

4.9 of 42025 reviews

4.5 of 10 reviews

Reviews

4.0 of 22 reviews

4.9 of 42025 reviews

4.5 of 10 reviews

‹

The videos and letters from Santa are personalised to each child, making them feel extra special. Seeing the smile on your child’s face when they see the video or letter is priceless! Christmas is a magical time for children and with the help of Elfi Santa you can add the extra little touch! Well done!

Danielle and Joseph, @teddyandronnietttssurvivors

Things I love: the website is user friendly, love the different color options of the letters, I like that you can choose different options for the video (elf, adult, etc.) and beautifully chosen colors on the website.

Kristy, @captainkl

This is such a wonderful and easy to use website. I love how the videos/letters are personalized for your child. I can't wait to see my children's faces when they see and hear Santa talking to them. I had something similar from santa when I was little (on cassette tape) and it still brings me joy when I think about it.

Roxanne White, @triplet_mommy_2017

Such a great tool to make Christmas even a little more magical! The quality is amazing and the customer service was great. I think we have found a new family tradition and we look forward to getting another one next year.

Madison Smith, @scotlynrae

Amazing and magical! My grand-daughter loved it! So pleased with the video!!! Thank You Santa!!!

Nicole Pepin, St-Jean-sur-Richelieu

The video is so well done and realistic and magical. Any child or adult for that matter would enjoy this video. I wish I had discovered it earlier. It will be an annual tradition for me. It is gift of smiles, joy, wonder and amazement. Thank you for creating such a beautiful gift for entire world to share and enjoy!

R Crane, Levis

My daughter absolutely loved the video. Seeing her face light up as Santa was talking to her made our holiday season that much more special. Thank you Elfi!

Ben Wilson, Pittsburg

›

•••••••

Order hereStart here

Our certificatesCertificates

PaymentYour safety

Country

Made with joy by Santa and his elves

This website uses Cookie files. More›. Use of this site constitutes agreement to the record or use. To amend cookie preferences change your browser's settings.

It’s even easier with the Elfi app

Download via our app

Create a video and support the Hope and Homes for Children Foundation.

Create a letter and support the Hope and Homes for Children Foundation.

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories, which you can read below. Those reviews are 100% real, unedited, and added by our clients. They really warm our hearts.

4.0 of 22 reviews

4.9 of 42025 reviews

4.5 of 10 reviews

Thank you!

Add your review

Your feedback (42025):

Terrible, was ripped off. What was to be a magical letter from Santa never showed up. The staff has done nothing but lie to me. I was promised a refund on multiple occasions. I filled out their refund form due to these letters not arriving. Was promised swift processing of my refund. But the staff just continued their dishonesty. Never did receive my refund and they don't even respond to my emails. BEWARE, This is a scam run by criminals!

Matt Hutchison Sr., 21.01.2020, Pittsburgh

Elfi’s response: Hi Matt, Thank you for contacting us. The day your refund was send back was 22.01.2020. Unfortunately, since 22.01.2020 you haven't replied us regarding that matter. If you'd like we can send you back a proof of that refund generated by a bank. With kind regards, Elfi Team

Merry Christmas! Elfi

That was awesome!!!

Zaur Alakbarov, 07.01.2020

I'm so grateful this page exists. Thank you very much for helping kids dream and live this beautiful experience.

Elayne Ureña, 03.01.2020

The best gift for my baby girl.Thank you.

dgmare, 30.12.2019

My daughter loved the video so much! She watches it every day. I’ll get another video for her next year. Thank you, Elfi!

Saoirse Sciezka, 29.12.2019

I understand that there is no way to include every single name in the pick list but there is an Addie Jo option and I just need Santa to say Addie, sans the Jo 🧐

Chris, 26.12.2019, Wong

Nicely done! The kids loved it!

Marco Monopoli, 25.12.2019

hold package letter ordered never arrived in time for Christmas and no reply to any emails etc.

Sarah, 24.12.2019

This is an awesome idea, I can wait to see my kids faces when I show it to them. However, the ability to make changes to the name would’ve beneficial since I mistakenly put o e of my children’s names twice.

Leah Davis, 23.12.2019, Greensboro

What a wonderful Christmas video for our Leo! I am telling and sharing to all parents! BRILLIANT,THANK YOU!

Gabrijela Kramberger, 21.12.2019

I ordered the Santa letter 11/25/19 and today is 12/21/19. Never received it

Amy, 21.12.2019

No I have not received the package yet. And when you track it. It doesn't come up anything just shows you that you ordered something

Helah Marie Childress, 18.12.2019

Love this service they bring so much joy to many people

charlene southee, 17.12.2019

Letter ordered and paid on 1.December, delivered in 2nd and it has still not arrived. What they call customer "service" is a disgrace - no interest in the fact that the promise of "delivery up to 10 working days" has passed days ago, unpersonalised blunt messages with copy/paste from FAQ, not even trying to fix what they messed up. Almost looks like that many (most?) positive reviews here are from trolls rather than real customers. Never again.

E F, 17.12.2019

I still have not received my letter for Xavier Michelson. Please send ASAP so he can enjoy it. I’m so disappointed in your service.

Trena Casey, 13.12.2019

Super cute and easy.

Angela, 13.12.2019, Kingwood

Great product and service. My son was amazed when he saw the santa and video, and Santa mentioned his name. His jaw dropped with excitement when he saw pictures of himself in the santa video.Thank you so much Elfi :)

troy Davy, 12.12.2019

I would like to say that I have a 14 yr old who has lost the magic of Christmas and after getting her to write a letter to Santa it was all worth it to see her face when she received the red package and read it to us. Bravo you guys. It’s nice to see her spark again. Cheers and Merry Christmas

Sonny, 12.12.2019

Great idea, great performance. Unfortunately, there is not Czech language available.

Monika Vackarova, 10.12.2019

it’s really hard to communicate with the customer service. the contact us link is only for FAQ and they don’t really respond. I made a spelling mistake with my fat finger and was hoping who ever print or write that Santa letter will find out and edited it. but the next day i received letter sent notice and mistake still there. ☹️, guess i will have to hide or return that letter.

Lynn Lee, 10.12.2019

My son absolutely loved it! It was so precious watching his face light up when santa said his name and showed his picture! He has since watched the video countless times and still gets such a kick out of it!

Jessica Lange, 07.12.2019, Vancleave, MS

My grandchildren loved it and believed in Santa that much more. Having Santa say their name made it all seem so real to them. They are 5 and 2 and they watched it over and over and I'm sure between now and Christmas their mom and dad are going to be tired of it, but that's ok, It will keep the kids in the Christmas spirit and believing in the magic until Christmas arrives.

Shelly, 27.11.2019

I loved the video it was well done. The letter has not come yet but I'm sure . It will be nicely done as well.

Melanie Mclean, 26.11.2019

Un idea meravigliosa per grandi e piccini. A mio figlio è piaciuto tantissimo. 😍

Samantha cangi, 16.11.2019

My grand daughters Rosie and Hailey, both 1year 3months old couldn't believe their eyes when they saw themselves on the TV with Santa especially when he mentioned them by their names. They kept looking at the TV and then at me as if they were telling me "how does Santa know all this about us".All I can say is this is a smashing way how to treat children at Christmas.

Noel Abela, 14.11.2019

Purchasing the video message from Santa has not only brought magic to my 4-year-old, but to all of our family too. We’ve been watching it on repeat and my child really understands the “rules” of Christmas. His behavior has been superb since he received his message from Santa. The personalization, delivery time and video quality are out of this world. I highly recommend this to everyone and will purchasing again!

Brittany A., 10.11.2019

My little ones loved it

Andrew McGaffin, 28.10.2019

My grandson said he believes in Santa after all, because he knew who his friend was.

Deborah Eastham, 31.01.2019, Robbins

It would have been nice to have received a reply to my email. Video was great but the free letter thing has to be fixed. Something so small can ruin such a beautiful thing.

Javier Luna, 28.01.2019, San Antonio

I really enjoyed being able to use this to create letters from Santa for my kids. However I found the editing of the letter to be tricky. There were spots that I wanted to edit and add my own wording and it was messing up the letter where I had to start over.

Heather Spence, 18.01.2019, Winnipeg

My daughter wrote a thank you letter to Santa. Santa wrote back thanking her for her letter as a lot of kids don't do that. She was beyond thrilled! I'll be sharing this site with everyone I know!!

Carl Drago, 16.01.2019, Lake in the Hills

Amazing! I loved it the kids loved it! So easy to do! I will do this every year now I know it exists! You guys are the best! Thank you for making christmas extra special.

Amy Sinclair, 16.01.2019, Townsville

LOVE Elfi! The letters are amazing and so easy to use. The look on my son's face Christmas morning is priceless. I've used Elfi the last 4 years.

Misty, 13.01.2019, Fort Worth

Fabulous

Natalie Bowron, 10.01.2019, Barrow in Furness

Beautiful letter form and easy to edit to personalize for the recipient. All at no cost which is amazing!

Brett, 08.01.2019, Pittsburgh

The Santa letters were so easy to do and my grandchildren really loved them ! Thank you

Mimi, 07.01.2019, Concord

This was my first time doing this. And it was awesome. I also did it for my co workers kids. And they loved it and so did mines!! Thank you for allow me to do this for the kids.

Navoeun Kheng, 06.01.2019, Rialto

I used the app 2 years ago and loved it! This year not so much ?. The choices for the videos was not nearly as good as before. I canceled my membership. Not interested in it any more!! I’ll look for other apps!!!

Mickey, 06.01.2019, Davis

My granddaughters were tickled pink to see a letter from Santa next to a plate of half eaten cookies and an empty cup of milk...

T J Patterson, 05.01.2019, Herndon

Thank you so much for giving me the pleasure of writing a letter from Santa to my boys. They surprised and they could not believe it!!! Happy new year to all!!

Petros, 05.01.2019, Athens

Another Christmas and another great service from Elfi. A wonderful gift from such a user friendly and welcoming website. 5 stars yet again. Please keep up the good work in keeping the magic alive.

Craig, 05.01.2019, Hampshire, England, UK

As a Santa portrayer, I can say that this service has improved my visits

Ron Hensley, 05.01.2019, Loudon

This was agreat experience and lovely letters. What I like best is each child received a different letter and it seemed personalized! Which was great. Thanks for making this available.

nerdgirl, 04.01.2019, harvey

I Have used your letters last couple of years. My 9year old daughter is always looking for her letters to come. Thank you for helping her believe in the magic of Santa

Rebecca Puckett, 04.01.2019, Elizabethton

This was a great way to add some additional magic into the season for my daughter, thank you! I love that the letters can be changed to be more personlized as well!

Stacy mullens, 03.01.2019, Tipp city

This is a wonderful thing!!!

Tamara, 03.01.2019, Nis

I loved this site when my kids saw the letter from Santa they were so excited

Maureen, 02.01.2019, Elmhurst

My 5 year old believed that Santa actually knows him. This was pure magic!

Susan Helbig, 02.01.2019, West Hills

My wife Marcia, wanted to send a letter to our Granddaughters from Santa. I found Elfi doing a Google search. Your company is fantastic! Our Granddaughters loved the letters from Santa. Thank you Elfi!

Gary & Marcia, 02.01.2019, VERSAILLES

Thank you so much. You've help keep the spirit of Christmas alive to my boys.

JNR, 02.01.2019, PHILADELPHIA

Add your review

Pricing

Reviews

Reviews

Reviews

Your data

Put your e-mail here. We’ll send you a new password.

Put your e-mail here.
We’ll send you a new password.